Rockwell Razors Streamlines D2C and Wholesale Fulfillment
Learn how Rockwell Razors set up their fulfillment to scale with their skyrocketing growth across their direct-to-consumer (D2C) and wholesale channels.
Switching To Full Automation
Rockwell Razors is a successful subscription company offering eco-friendly low-waste razors for sensitive skin. Initially, the company set up the use of two warehouses; one for wholesale and one for direct to consumer- which made for a stressful and complicated shipping process. Rockwell switched over to ΊΪΑΟΙη for fulfillment services and was able to let the multi-functional company take over many aspects of processing including; inventory management and pick and pack.
- Rockwell was able to increase sales and product movement after signing on with ΊΪΑΟΙη
- ΊΪΑΟΙηβs unique in-house made technology was able to effortlessly integrate with Rockwell Razors system
- Inventory management made it easy to cross-sell over all platforms
Creating Predictable Fulfillment Through ΊΪΑΟΙη
Rockwell wanted to fulfill its orders without stress and full-time monitoring allowing product to be stored, packed and shipped without its founder doing it all.
The business was run out of Founder Gareth Everadβs small apartment, the volume of boxes and inventory was overcrowding the space. ΊΪΑΟΙηβs temperature-controlled and FDA approved warehouses across the US and Canada were a great fit for the company. Along with fulfillment services Rockwell was looking for a more seamless addition to its software when it came to tracking orders across multiple sites. ΊΪΑΟΙηβs 3-5-minute product sweep helped solve that problem. Rockwell was unable to figure out an economically friendly option for shipping internationally- so did not offer international shipping services. Once ΊΪΑΟΙη took over fulfillment duties Rockwell as able to open its product up to international customers.
- Shipping out of Founder Gareth Everadβs small apartment
- Could not ship internationally
Expansion into the US and Revenue Returns
Έι΄Η³¦°μ·Ι±π±τ±τβs business has skyrocketed since working with ΊΪΑΟΙη. Sales have increased, Έι΄Η³¦°μ·Ι±π±τ±τβs product is now available to international consumers and Έι΄Η³¦°μ·Ι±π±τ±τβs founder has been able to be less hands-on when it comes to shipping, tracking and customer support. Rockwell continues to work with ΊΪΑΟΙη and has no plan to slow down.
- Communication with ΊΪΑΟΙη was easy
- ΊΪΑΟΙη made us feel like we mattered even though we are not a huge company
- You get what you pay for with fulfillment services
- Ability to scale up
- They can keep up with increase flow days
- ΊΪΑΟΙη puts attention to detail in our shipments and gets them out on time to our customers
- ΊΪΑΟΙη can handle all volumes of shipments
About Rockwell Razors
Rockwell Razors was born out of a belief that the world needs a real alternative to overpriced cartridge razors and gimmick-filled shave clubs. In a world dominated by fads, impermanence, and short-term thinking, weβre building a family of customers who think differently.
Start Your Success Story
Ready to discuss how you can create your own success story with ΊΪΑΟΙη's order fulfillment services?